Help Center
DocsNotification Settings
Configure per-type notification preferences with independent in-app and email channel controls
Managing Notifications
Control which notifications you receive, how they are delivered, and when.
Navigate to Settings > Notifications to configure your notification preferences. Each notification type can be independently configured for in-app delivery, email delivery, and email timing (immediate or daily digest).
Notification Categories
Notifications are organized into six categories, each with independent per-type controls.
Assignments & Activities
Activity assignments, reminders for upcoming activities, and deal pipeline stage changes.
Mentions & Collaboration
@mentions in notes and comments, updates to records you are watching, and new direct or group messages.
Approvals
Requests for your approval, and responses to your pending approval requests.
Manager & Team
Manager responses, no-response alerts, and direct nudges from your manager.
System & Operations
Import completions, rollbacks, export readiness, and automated workflow notifications.
Security
New device login alerts. These cannot be disabled for account safety.
Per-Type Channel Controls
Each notification type has three independent settings.
| Field | Description |
|---|---|
| In-App | Toggle whether this notification type appears in the bell notification dropdown. When enabled, notifications arrive in real time. |
| Toggle whether this notification type triggers an email. Can be configured independently from in-app delivery. | |
| Email Mode | Choose between Immediate (email sent within 2 minutes), Daily Digest (batched into a single email at your chosen time), or None. |
Global Settings
Configure digest delivery timing and quiet hours.
| Field | Description |
|---|---|
| Digest Delivery Time | The time of day when your daily digest email is sent, in your selected timezone. |
| Weekly Digest Day | The day of the week for weekly digest emails. |
| Timezone | Your timezone for digest delivery and quiet hours calculations. |
| Quiet Hours | When enabled, email notifications are held during quiet hours and delivered after the quiet window ends. In-app notifications still arrive in real time. |
Notification Bell & Tabs
The notification bell in the top bar provides quick access to all your notifications.
Click the bell icon in the top navigation bar to view your notifications. The dropdown includes four tabs for quick filtering:
- All — Every notification, read and unread
- Unread — Only unread notifications
- Mentions — Only @mention notifications
- Assigned — Activity assignments and approval requests
Snoozing Notifications
Temporarily hide a notification and have it reappear later.
Click the clock icon on any notification to snooze it. Choose from 1 hour, 4 hours, or until tomorrow. Snoozed notifications disappear from the bell dropdown and automatically reappear when the snooze period expires.
Email Delivery
How email notifications are sent based on your preferences.
Immediate Emails
Sent within 2 minutes of the event. Best for time-sensitive notifications like activity assignments and approval requests.
Daily Digest
All digest-mode notifications from the past 24 hours are compiled into a single email, sent at your chosen Digest Delivery Time in your timezone.
Quiet Hours
When enabled, immediate emails are held during your quiet window and sent once quiet hours end. Digest timing is not affected.
Messaging Notification Scope
Control which conversations trigger message notifications.
The New Message notification type has an additional Scope setting that controls which conversations trigger notifications:
| Field | Description |
|---|---|
| Scope | Choose between "All conversations" (default) or "Direct messages only". When set to DM-only, group chats and channels will not generate notification bell entries or emails — only direct messages will. |
This is a global setting that works alongside per-conversation preferences. For example, if you set the scope to "Direct messages only," you won't receive group notifications even if a specific group conversation is set to "All messages." Per-conversation preferences take precedence within the allowed scope — a muted DM won't notify even if the scope includes DMs.