Help Center

Docs

Usage Tracking

Monitor your personal and organization usage across all metrics

Viewing Your Usage

Access the Usage page to see how your organization's resources are being consumed.

Navigate to Settings > Usage to view the usage dashboard. The page is divided into four sections: your plan overview, organization-wide usage meters, your personal usage, and a usage history chart.

Organization-Wide Meters

Track resource consumption across your entire organization.

Usage meters are grouped into three categories:

  • Core Limits — Users, contacts, companies, and storage. These are cumulative (not reset monthly).
  • Monthly Activity — Emails sent, AI tokens, enrichments, and workflow executions. These reset at the start of each billing month.
  • Data Operations — Import rows, export rows, lead captures, and API calls. These also reset monthly.
Progress bars change color as you approach limits: blue (normal), yellow (80%), orange (90%), red (100%).

Personal Usage

See your individual consumption of AI tokens and enrichments.

The My Usage section shows your personal consumption of AI tokens and enrichments. If your admin has set a personal budget for you, you'll see your allocation and how much you've used. If no budget is set, you share the organization pool with all team members.

When your personal budget is reached, you'll receive a 429 error when trying to use AI features or enrichments. Contact your admin to increase your allocation.

Usage History

View trends over the past 6 months.

The history section shows area charts for key metrics (emails, AI tokens, contacts, storage) over the last 6 months. Sparkline trends also appear next to each usage meter when history data is available.

Understanding Limits

How limits, hard caps, and soft caps work.

  • Hard caps — Emails, AI tokens, enrichments, imports, exports, API calls, users, and storage are denied at 100% usage.
  • Soft caps — Contacts, companies, workflow executions, and lead captures are allowed up to 110% before being denied.
  • Unlimited — A "null" limit means the metric is unlimited on your plan.
  • Monthly reset — Counter-based metrics (emails, AI tokens, enrichments, etc.) reset on the 1st of each month (UTC).