Each Laureo account uses one primary sign-in method — Google, Microsoft, or an email and password. The method you picked at signup is stored as the primary on your profile and is the only method that signs you into Laureo from then on.

This is a deliberate stance, not an arbitrary restriction. Email is the source of truth in a CRM: your inbox, sent items, calendar, contacts, and AI work all key off it. Pinning each account to a single email source keeps that mapping clean.

If your primary method is Google or Microsoft, you can add a backup password as a fallback. Adding a backup password requires you to enable two-factor authentication first. This prevents someone with brief inbox access from quietly bypassing your primary provider's protections.

Use Settings → Security → Sign-in methods to start the backup-password flow.

You cannot change your own primary provider. If your employer migrates from one provider to another, an administrator can start a migration on your behalf — see Changing Your Sign-In Method.