Help Center
DocsSign In with Magic Links
Email-primary users can sign in with a one-time link or six-digit code
Coming soon
The magic-link backend (rate limiting, CAPTCHA, constant-time response, and the branded email template) ships with this release. The Email me a link button on the sign-in page lands in a follow-up release. For now, email-primary users sign in with their password, and the Forgot password link covers password-reset recovery.
Who can use magic links
Magic links are available to users whose primary sign-in method is email and password. If your primary method is Google or Microsoft, sign in through the matching provider button on the sign-in page instead.
How it will work
Open the sign-in page, choose Email me a link, and enter your address. Within a minute you will receive an email with two ways to sign in:
- Tap the button to sign in on the same device that requested the link.
- Type the six-digit code on the sign-in page if you opened your inbox on a different device. The code expires 15 minutes after issuance.
Security choices we made
Magic-link requests are rate-limited, require a CAPTCHA, and run on a constant-time response so an attacker cannot tell whether an email exists in our system. We send a maximum of five links per address per hour.
Did not receive the email?
- Check spam and quarantine folders.
- Confirm the address you entered matches the one on file.
- If the address is correct but no email arrives, ask your administrator whether your account was migrated to a different sign-in method recently.