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Company Detail Page

Navigate and use the company detail page

Page Overview

The company detail page is the central hub for everything related to a single company.

When you open a company record, you see a detail page divided into a header area, a main content section with tabs, and a quick info sidebar. From here you can view and edit all company data, manage contacts, log activities, create quotes, and more.

  • Company Name — Displayed prominently at the top of the page.
  • Type Badge — A color-coded badge showing the company type (Prospect, Lead, Customer, etc.).
  • Status Badge — Shows the current status (Active, Inactive, Churned, Dormant, or On Hold).
  • Priority Badge — Indicates the priority level if one has been set.

Action Buttons

Quick actions available from the company detail page header.

Available Actions

  • Edit — Open the edit form to update any company field. All fields from the create form are editable.
  • Schedule Follow-up — Set a follow-up date and optionally add a note. The follow-up appears on your calendar and in the Next Follow-up column on the companies list.
  • Clone — Create a duplicate of the company record with all fields pre-filled. Useful when adding subsidiaries or similar companies.
  • Convert to Customer — Change the company type to Customer. This action prompts you to provide an Account Number if one is not already set.
  • Watch — Subscribe to notifications for changes on this company. You will receive alerts when activities are logged, fields are updated, or the company is reassigned.
  • Enrich — Automatically fill in missing company details by looking up publicly available information based on the company name, domain, or email.
Converting to Customer
When you convert a Prospect or Lead to a Customer, the system preserves all existing activities, contacts, and notes. The type badge updates immediately, and the company will appear under the Customer filter on the companies list.

Quick Info Sidebar

A sidebar panel with all key company fields at a glance.

The quick info sidebar appears on the right side of the detail page and displays a summary of all company fields. This includes contact information (email, phone, website, LinkedIn), address details, company details (industry, size, annual revenue, year founded, timezone), ownership, source, value, status, priority, and follow-up date. Each field can be edited inline by clicking on its value.

Inline editing
Click on any field value in the quick info sidebar to edit it in place. Changes are saved automatically when you click away or press Enter.

People Section

View and manage all contacts associated with this company.

The People section lists every person record linked to this company. Each contact shows their name, title, email, and phone number. From here you can:

  • Add a new contact directly linked to this company.
  • Click on a contact name to open their person detail page.
  • Remove a contact's association with the company (the person record is not deleted).
  • Designate a contact as the primary contact for the company.

Activities Section

A timeline of all activities logged against this company.

The Activities section shows a chronological timeline of all interactions with the company, including calls, emails, meetings, notes, tasks, and follow-ups. Each entry displays the activity type, subject, date, and the user who logged it. You can log a new activity directly from this section using the add button. See Logging Activities for a detailed guide.

Quotes Section

View and create quotes linked to this company.

The Quotes section lists all sales quotes that have been created for this company. Each quote shows its status (draft, sent, accepted, declined, expired), total value, and creation date. You can create a new quote from here, and it will be automatically linked to the company.

Tags Section

Organize companies with tags for quick filtering and grouping.

Add tags to categorize companies beyond the built-in fields. Tags are shared across your organization and can be used as filters on the companies list. Click the tag area to add existing tags or create new ones on the fly.

Custom Fields Section

View and edit custom fields configured for companies.

If your organization has configured custom fields for companies, they appear in a dedicated section on the detail page. Custom fields support text, number, date, dropdown, and checkbox types. Values can be edited inline, and custom fields are also available as filters on the companies list.

File Upload

Attach documents and files to a company record.

The File Upload section allows you to attach documents, contracts, proposals, or any other files to the company record. Drag and drop files into the upload area or click to browse. Uploaded files can be previewed, downloaded, or removed by any user with access to the company.

Archive Section

Archive a company record when it is no longer actively managed.

At the bottom of the detail page, you will find the option to archive the company. Archiving hides the company from the default list view but does not delete it. You can provide an archive reason for reference. Archived companies can be found using the Archive Status filter and restored at any time.

Archiving vs. deleting
Archiving is reversible and preserves the full record history. Deleting a company is permanent and removes all associated data. Use archive when you want to clean up your list without losing data.

Audit Log

Review the complete history of changes made to a company record.

The Audit Log section shows a chronological record of every change made to the company, including field updates, status changes, ownership transfers, and archive or restore actions. Each entry displays the change type, old and new values, the user who made the change, and the timestamp. This is useful for tracking accountability and understanding how a company record has evolved.

Cloning a Company

Quickly create a copy of an existing company record.

1

Open the company you want to clone

Navigate to the company detail page of the record you want to duplicate.
2

Click the Clone action

Click the Clone button in the action bar. A new company form opens with all fields pre-populated from the original record.
3

Review and modify fields

Update the Company Name and any other fields that need to differ from the original. The Account Number field is cleared to avoid duplicates.
4

Save the cloned company

Click Save to create the new company. The clone is an independent record with no link to the original.

Converting to Customer

Promote a Prospect or Lead to Customer status.

1

Open the company record

Navigate to the detail page of the Prospect or Lead company you want to convert.
2

Click Convert to Customer

Click the Convert to Customer button in the action bar. If the company does not have an Account Number, you will be prompted to enter one.
3

Confirm the conversion

Review the changes and click Confirm. The company type updates to Customer, the type badge changes, and all existing data is preserved.