Help Center
DocsBackground Runs
Long-running AI chats continue in the background and notify you when they finish
What are background runs?
A chat run that keeps going even if you close the tab.
Some requests take longer than a few seconds — pipeline analysis, drafting follow-ups for several deals, or multi-step research. When you send one of these, the AI Assistant runs it like a background job:
- Your message is streamed back in real time as long as you're watching.
- If you close the tab, navigate to another page, or lock your phone, the run keeps going on our servers.
- When it finishes, a notification appears in your bell. Click it to return to the finished conversation.
Cancelling a run
Stop a run from the chat input or from the active run indicator.
Click Stop
Or press Escape
Server-side cancel
How many chats can I run at once?
Per-user and per-organization caps keep things fast for everyone.
Per user: 6 active chats at a time. A 7th will wait.
Per organization: 50 active chats at a time across all users. Rare to hit unless a team is coordinating a batch.
Per conversation: 1 active run. You can't start a new run in a conversation that's already running — sending a follow-up will pivot you to watching the in-flight run instead.
Understanding run status
The UI surfaces run state so you always know what's happening.
- Running — the AI is actively working.
- Paused — waiting for you to approve or modify an action (see the approval card).
- Completed — run finished successfully. You'll see a final text response.
- Failed — the run encountered an error (provider timeout, rate limit, or data unavailable). You'll see a notification with a retry prompt.
- Cancelled — you stopped the run from the UI.